Overview

In the UK, the use of AI is widespread. There is no doubt that AI can assist you in the management of your projects, but there are several things you need to consider. The use of AI is not risk-free and needs human intervention.

The courses will look at the following benefits of AI:

• Preparing draft task plans efficiently.
• AI can save time on editing messages.
• Support with risk management.
• Task automation.
• Preparing draft project documentation. Please be careful not to share confidential information if you use AI to produce the draft documents.
• Using AI to create draft project status reports can save a considerable amount of time.
• AI can help you simplify complex technical information.
• AI can be used to assist with project estimating. However, please consider the specific activities of your project and adjust the estimates accordingly.
• AI can help you save time on research activities.
• Support with decision-making by using AI data access.

AI concerns reviewed in the course.

We’ll review the following concerns during the course:

• AI-generated plans and task lists may not include activities that are critical for project success. Examples include detailed cutover planning, dress rehearsals and ensuring that the appropriate methodology is used on the project.
• The reliability of information generated by AI can be questionable.
• Relying too much on AI.
• AI hallucinations. The information can look accurate, but it may be incorrect.
• Data privacy and security. If you are processing sensitive data that is leaked, this could result in non-compliance issues with UK data protection laws.
• Attacks on training data can lead to inaccurate AI outputs.
• Issues with accountability. If you don’t understand how AI made a decision and the project fails, it will be difficult to explain this to your stakeholders.
• Relying too much on AI instead of strategic, critical analysis and thinking.

In this course you’ll learn about AI and practical ways to embed it in your processes.

This course is designed to help business stakeholders and IT teams understand:

• The benefits and risks of AI.
• The importance of viewing AI holistically and embedding it in your processes instead of it being a standalone process.
• How to start using AI.

Course objectives

The course aims to:

• Introduce learners to the opportunities and risks of AI.
• Provide information on selecting the right processes as a starting point for AI deployment.
• Illustrate the preparation of draft plans using AI. Also, how to review and update them using example reference information from ERP programmes.
• Provide information on the use of AI for task automation and generating draft project reports.
• To introduce learners to the use of AI for project estimating.
• Explain the importance of critical activities that are not usually included in AI-generated plans.
• Give the learners knowledge on managing data security and privacy.
• Illustrate the importance of viewing AI holistically.

Who is this course for?

This course is designed for business and IT stakeholders, PMO teams, and project/programme managers.

It will be valuable for PMO teams, IT directors, managers, support teams, quality assurance managers, test teams, data managers, change managers, security teams, or anyone involved in IT projects.

Learning outcomes

At the end of the course you should:

• Understand the benefits and high-level risks of AI.
• Have the knowledge to manage the preparation of draft plans using AI.
• Understand the principles of embedding AI in your current processes.
• Be able to explain the benefits of AI to your team and stakeholders.
• Use AI for task automation.
• Create draft project reports using AI.
• Use AI to assist with project estimating.
• Add critical activities that are not usually included in AI-generated plans.
• Manage data security and privacy.
• View AI holistically.